Connecting With CHHA-NL During COVID-19

- News Story

The CHHA-NL office is practicing safety measures due to COVID-19 and the office is closed to the public.  There are still many ways you can connect for information & support. 


Ways To Connect

The CHHA-NL team is responding to phone calls and emails and continuing with business virtually. Please reach out to Andrea Augot, Coordinator of Client Services with your questions. 


(709) 753-3224 ext: 228
Toll free 1-888-753-3224 ext: 228

Please leave a voicemail and Andrea will return your call.


By video chat:
We can meet through a video chat for information and support.  Please connect with Andrea to learn more about this option.


By text:
If you would like to send a question by text message you can reach a staff member by
texting 1-709-725-3224.  Please note: this number is not intended for voice calls.

Technology Lending Program

This program offers the opportunity for individuals to try hearing assistive devices, such as amplified telephones, for a short term, to find a suitable device before making a purchase.


To Arrange To Borrow A Piece of Technology – Loans will be arranged over the phone (1-888-753-322), through text messaging (709-725-3224) and email (

How To Get Your Borrowed Technology – Curb side pick up of devices to limit contact or can be mailed anywhere in Newfoundland and Labrador.



Hearing Assistive Technology Sales

As a social enterprise to support CHHA-NL’s technology lending program, we offer the purchase of select hearing assistive devices. These devices include:

  1. pocket talkers (personal amplification device)
  2. cordless and corded amplified telephones and
  3. a fire alert system.

How To Purchase A Piece Of Technology

Purchases can be arranged over the phone (1-888-753-322) or by email (

Sales will primarily be done over the phone with payment through credit card. The device can be mailed anywhere in Newfoundland and Labrador or received through curbside pick up at CHHA-NL’s Provincial office in Mount Pearl


Every day we listen to your questions and provide answers about better hearing in Newfoundland and Labrador.

If you have questions about:

  • your hearing or a family member’s hearing,
  • hearing aids,
  • technology for better hearing (such as telephone, personal or group listening, safety and alerting systems),
  • communication,
  • financial assistance,
  • working with hearing loss,
  • hearing better in social situations,
  • hearing better in public places,
  • the effects of noise on your hearing,
  • Tinnitus,
  • Meniere’s Disease
  • and more

A hearing loss support specialist is here to help you. Services are FREE of charge and available throughout Newfoundland and Labrador.


Today is the perfect time to learn something new with CHHA-NL

We have put together a list of some of CHHA-NL’s top online resources to help you keep your mind active during COVID-19 self-isolation.

Read, watch and interact with these 5 excellent tools for learning


How may we help you?

  • for statistical purposes
  • This field is for validation purposes and should be left unchanged.